Who do you know in Ontario’s new government?

For 15 years, you’ve been developing relationships with the Liberal government of Ontario. You’ve been learning who makes the decisions and how. Your work may or may not have borne fruit, you may or may not have sought out and retained professional advice and assistance in facilitating those relationships. Now, the Liberal government is gone. […]

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When is a disaster a crisis?

Crisis leaders understand uncertainty of outcome is key to success by G. Mark Towhey At 40, 000 feet and traveling 640 kilometers per hour, if you fall out of an airplane without a parachute it is not a crisis.  It’s depressing, probably horrifying.  It might be a tragedy.  It certainly is going to become messy.  […]

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Crisis! Now what?

How to develop a crisis management plan By G. Mark Towhey © 2006 G. Mark Towhey. All rights reserved. Originally published in PETBIZ magazine,  Mar. 2006. For reprint permission contact info@ballacaine.com. Picture this: It is 4 a.m., your telephone rings and the police are on the line. The business next to yours is ablaze and the fire department […]

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10 Questions every business leader should ask:

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8 things to remember during downsizing

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6 Steps to Take Right Now

Originally published September 11, 2001 By G. Mark Towhey © 2001 G. Mark Towhey. All rights reserved. Originally published at 11:20 AM on Sep. 11, 2001. For reprint permission contact info@ballacaine.com 1. Review your emergency plan. If you don’t have an emergency plan, immediately make a quick plan. 2. Understand that no plan can possibly anticipate […]

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3 Ingredients for a Crisis-Resilient Organization

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The Great Red Wine CAPER

By G. Mark Towhey © 2001 G. Mark Towhey. All rights reserved. For reprint permission contact info@ballacaine.com Not long ago, my wife and I hosted some friends for dinner in our home. Ever the graceful athlete, I artfully managed to upset a bottle of fine Bordeaux onto our now not so light beige carpet. Two things […]

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Q.10: What can you do today to improve your ability to manage through crisis?

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Q.9: If your key business partner or supplier suffered a catastrophe, how would you find out? How would you manage?

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